Brandi L.

I can highly recommend AAA Calvert because I’m really happy with the service we received. We had a commercial central air unit replaced in 2013 at our business and when it took a crap on us we searched Yelp for someone to service it because we had archived the receipt and couldn’t remember the name of the company we used in 2013. We found someone it looked like we could trust but they wouldn’t service our area so they referred AAA Calvert, thank God. It was late on a Friday night of a Holiday weekend and when we explained our situation to the office they came through and saved the day, it was pretty awesome! We got through that weekend thanks to them. The unit ended up having major issues caused by a manufactures defect. We had a 5 year warranty so we tracked down the receipt and the name of the company that did the original install. We checked out that company on Yelp and good lord, they have just a massive amount of bad reviews and they were recent too so we decided we’d rather pay Calvert than use the warranty and the original company. Calvert did a lot of work for us. The repair tech we had was Jason and he really went above and beyond for us in the sense that he already had a lot of work and still really managed to make us feel like we were a priority. That meant a lot to us! The unit started making a crazy noise (had nothing to do with the work they did) after all the work was said and done and Jason was here at 8am the next morning. Customer service, once the work is complete, is a huge part of giving stellar customer service and having someone super helpful and understanding when you make the original call is just as huge, so, we were happy from start to finish!