This is long overdue. Lori S. and Tom G. really everyone that came into my house and did the work to get my heating and air put in was professional, courteous, and neat. They did all new duct work as well as put in the heating and air units and they did this in ONE day! They put in my heating and air in November 2012. I have used both and they work great. They use Rheem heating and air units. The price was also under two other quotes I obtained one from Home Depot. By the way Home Depot came out and without even looking at my duct work said it would need to be changed out. Tom came in and actually went up and looked at my duct work and told me that I did not have to get new duct work or a new heater but the unit would work more efficiently if the duct work pipes were larger, so I opted for new duct work. There was a problem with my credit card and they were so kind and understanding with that as well. This is a nice family owned company. They know how to treat a customer. The owner actually brought lunch out to the crew. So nice to see that not only is the customer treated great they treat their staff wonderfully! I whole heartily expect you to use this company and once you read my review why bother with anyone else.